How to Increase Client Satisfaction: The Recipe for Success

You want to keep your clients happy and raving from the rooftops about you, right? Whether you are a contractor or a member of a business learning team, producing amazing results is only half the battle of keeping your clients happy and coming back for more. That part is just the base of the cupcake!... View Article

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Case Study: Rolling Out a Revamped New Hire Program into Financial Centers

How do you take an existing 18-week mortgage loan officer curriculum and revamp it to create an innovative new hire program for financial centers that’s streamlined, enjoyable, and results in 100% passing scores on workshop assessments on the first attempt? Read on and download the complete case study to find out how our Innovators designed, developed, and... View Article


4 Leadership Certifications that Will Benefit You and Your Team

This timeless quote by Jack Welch sums up the right frame of mind for aspiring leaders perfectly — As a respectable learning and development professional, you will likely find a time in your career where it is in your team’s best interest (keywords here — your team), and consequently your own, for you to discover... View Article


3 Video Conferencing Tools for the Learning Professional

Whether you are part of a virtual team or not, you probably do business with people who aren’t always in the next cubicle. With the help of technology, the current workforce is moving further and further apart, and some teams work across hundreds, or even thousands, of miles to get the job done. Being a... View Article


Innovators on Demand™ — A New Way to Empower & Augment Your Learning Team

Today we are thrilled to announce the launch of our newest division, Innovators on Demand™! Introducing Innovators on Demand™ Since 2001, we have proudly collaborated with learning teams at top Fortune 500 companies to develop custom learning solutions. While our signature team-based outsourcing service is one our clients have known and loved for years, our... View Article


5 Resources to Help You Cultivate Professional Development

While we can’t believe fall is already here, we are looking forward to the month of October because we are launching our newest staff augmentation division, Innovators on Demand™. You won’t want to miss out on this new way for learning leaders to augment and empower teams with Extra Hands You Don’t Have to Hold™. Until then,... View Article


The Top 4 Soft Skills You Need To Ace An Interview

First, let’s tackle “soft skills” themselves — what are they? Soft skills are desirable qualities that are often intangible and difficult to quantify, but just as important as any to be demonstrated during the interview process. Examples include the ability to work with others, a good attitude, common sense, and empathy. Last month, we were... View Article


Pros and Cons of Hiring Contractors vs. Employees

One of the biggest hurdles you’ll encounter when expanding a business is the age-old question: Which should I hire — contractors or employees? The answer may be simple. If you need someone with a specialized skill set for a short period of time, then staff augmentation or, as we like to call it — Innovators... View Article


5 Blog Posts to Help You Beat the Heat and #UnlockInnovation

If you are shocked that your calendar already says “August,” join the club! We cannot believe the summer is coming to a close, but until it’s over, we’re going to keep enjoying the warm rays and good reads. With all that fun in the sun, we know it’s easy to fall behind on the many... View Article


5 Cool Ways to Make Team Motivation Soar in the Dog Days of Summer

Are you feeling the heat this summer? When the dog days are far from over and talent shortages are soaring (like those warmer temps), the business world keeps on sizzlin’… and you might be left wondering — how can I keep my team focused and motivated? Not to mention — how do I juggle the overwhelming... View Article


Top 10 Tweets and Takeaways That Will Ease Your #SHRM18 FOMO

Our HR team just got back from #SHRM18 — and they haven’t stopped raving about it since. Even though they knew what they were most excited about prior to attending, from the sound of it, the conference surpassed their expectations. While most of what they learned was all things human resources, we can relate to... View Article


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