Fostering a Growth Mindset in Your Organization

In her book, Mindset, Dr. Carol Dweck shares her research on the different ways that people think about themselves and how these self-images affect our behavior and our ability to learn and adapt. She explains that there are two basic ways we can view the world and our place in it. A fixed mindset means... View Article

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Creating an Effective Assessment

An assessment — what do you mean I have to take an assessment? I graduated from school long ago; haven’t I taken enough assessments! When I first started supporting the financial sector I was a teller. As I was learning the process, we had assessments — each and every week! I dreaded assessment time because... View Article

Delivery Mechanisms and The Best Learning Solution

Many moons ago a training mentor shared the following quote with me: Whatever you do, do it for them. It landed on a sticky note that I still keep in my workspace (it now has Scotch tape holding it up as it lost its stickiness some years back). With the integration of technology-driven learning solutions,... View Article

Take Me Out to the “Role-Play”!

Want to hit a home run with the next training you design? Consider adding a role-play activity to your game plan! Participants shape up their skills and feel the tension of a real-life situation by assuming specific roles. can drive home learning by giving learners the chance to: Explore a scenario. Apply skills (such as... View Article

Ten Tips for Effective Virtual Delivery

The chief benefit of virtual instructor-led training (VILT) over traditional classroom training is the cost savings — savings that result when you deliver live training to learners in multiple geographical locations. VILT delivery comes with its own set of challenges, though. Facilitators and learners alike may be new to the technology, which can create obstacles... View Article

How to Stay Sane Working from Home

As a remote worker, your morning commute involves wandering a few feet down the hall or stepping from your bed to your desk rather than jumping in a car and facing down traffic on the freeway. Saving time and gas driving to and from the office are just two of many benefits of working remotely.... View Article

Ways to Manage Workflow

Are you constantly struggling to meet those deadlines? Do you find yourself only crossing off half of the items on your to-do list? If so, then this post is for you! Let’s face it, there are two kinds of people in this world: the ones that always get everything done with time to spare, and... View Article

Tips to Stay on Top of Email

We know it’s a little late for spring-cleaning, but how about some “summer-tidying”? Okay, so it doesn’t have quite the same ring, but it is important to take a moment before we go back to the daily grind of fall and straighten up a bit — namely, our inboxes. Here are some tips to help... View Article

Using Graphic Design to Help Tell it All

When we speak of graphics, we’re looking at visual representations of items we’re talking about in the content, or text, of our training. Such items can be colorful, full of variety, and can be anything including symbols, icons, stock photographs, graphs, and much more. Basically, you want to draw the learner’s attention to some concept.... View Article

How to Use Twitter to Network with Professionals

To be honest, there are some days when our most exciting interactions happen between us and our four-legged co-workers. As a company who works remotely we understand how isolating working from home can be — not to mention boring! To fight the monotony and prevent total loss of all social cues we’ve found the perfect... View Article

A Performance Consulting Approach to Instructional Design

Why does it matter anyway? A couple months weeks ago, I commented here that my career in instructional design was born “out of a desire to make things better.” While reminiscing on those early days, I realized that while I’m still here today for the exact reasons I was all those years ago, my means... View Article