8 Questions with a Corporate Training CEO

We asked, and she told! ttcInnovator and contributor Kat Bourgeois, sits down with president and CEO Debbie Wooldridge, to get down to the heart of innovation, quality, and fun. Why is the word “innovation” in the company name?  Innovation should be top of mind for everyone who works with us in every role on every... View Article

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Working Virtually — the Good, the Bad and the Ugly

Once devoutly desired by cubicle-bound denizens, working virtually — which most of the time means working from home on your computer — has become more commonplace than ever. This is due to, among other things, increased entrepreneurship, younger retirees with new careers, part-time at-home workers, and augmented technological capabilities. Is working virtually for you? Check... View Article


Web Meeting Etiquette

As those of us who work virtually know, web conferencing is an invaluable method for connecting with clients and coworkers. When your meeting involves people across the country (or world), convenient tools like WebEx® can make it much easier for everyone to share information, discuss goals, collaborate on projects, and more. Earlier this year, we... View Article


Fostering a Growth Mindset in Your Organization

In her book, Mindset, Dr. Carol Dweck shares her research on the different ways that people think about themselves and how these self-images affect our behavior and our ability to learn and adapt. She explains that there are two basic ways we can view the world and our place in it. A fixed mindset means... View Article


Creating an Effective Assessment

An assessment — what do you mean I have to take an assessment? I graduated from school long ago; haven’t I taken enough assessments! When I first started supporting the financial sector I was a teller. As I was learning the process, we had assessments — each and every week! I dreaded assessment time because... View Article


Delivery Mechanisms and The Best Learning Solution

Many moons ago a training mentor shared the following quote with me: Whatever you do, do it for them. It landed on a sticky note that I still keep in my workspace (it now has Scotch tape holding it up as it lost its stickiness some years back). With the integration of technology-driven learning solutions,... View Article


Take Me Out to the “Role-Play”!

Want to hit a home run with the next training you design? Consider adding a role-play activity to your game plan! Participants shape up their skills and feel the tension of a real-life situation by assuming specific roles. can drive home learning by giving learners the chance to: Explore a scenario. Apply skills (such as... View Article


Ten Tips for Effective Virtual Delivery

The chief benefit of virtual instructor-led training (VILT) over traditional classroom training is the cost savings — savings that result when you deliver live training to learners in multiple geographical locations. VILT delivery comes with its own set of challenges, though. Facilitators and learners alike may be new to the technology, which can create obstacles... View Article


How to Stay Sane Working from Home

As a remote worker, your morning commute involves wandering a few feet down the hall or stepping from your bed to your desk rather than jumping in a car and facing down traffic on the freeway. Saving time and gas driving to and from the office are just two of many benefits of working remotely.... View Article


Ways to Manage Workflow

Are you constantly struggling to meet those deadlines? Do you find yourself only crossing off half of the items on your to-do list? If so, then this post is for you! Let’s face it, there are two kinds of people in this world: the ones that always get everything done with time to spare, and... View Article


Tips to Stay on Top of Email

We know it’s a little late for spring-cleaning, but how about some “summer-tidying”? Okay, so it doesn’t have quite the same ring, but it is important to take a moment before we go back to the daily grind of fall and straighten up a bit — namely, our inboxes. Here are some tips to help... View Article