5 Warning Signs Your Employees Need Training ASAP
Posted: August 3, 2016
If you’ve been feeling a bit of discord within your organization lately, it may be time to stop and examine where the issues are stemming from. Do you have a people problem or a structural problem? Chances are, it may be a bit of both. Before you go on a firing spree or start restructuring your entire organization, consider beginning with your training first. Is it possible there’s simply a disconnect between what your employees think is correct and what is actually expected of them? If there’s any doubt, take a look at these five warning signs to see if training could help improve your organization as a whole.
1. No one knows your mission statement
Okay, you may have one or two overachievers who have memorized the employee handbook, but if you were to poll your employees randomly on your core values and mission statement, would the majority pass? If your employees can’t recite the fundamental core at the heart of your business, it’s not a good sign. It can show a lack of investment in the company, which can almost certainly lead to less than impressive workmanship.
2. Everyone has their own way of doing the same process
Consistency is key within an organization, no matter the size. If you’re struggling with some seasoned employees who feel that their way is the right way, this too can create dissonance within the organization. While the outcome may be the same, there will never be true consistency if the process is different, which can make onboarding for future employees a giant mess. Consider documenting all of your internal processes so your whole team follows the same step-by-step system. Once your entire team is trained on these processes, there will be no question about how the outcome was achieved or where any possible inefficiencies may lie.
3. There are noticeable gaps in similar skill-sets
Every organization is going to have their “A” players who seem to be able to tackle anything thrown at them, no matter the task. However, if you are noticing gaps in shared skill-sets throughout your organization, training may be in order. In order to truly have faith in your entire staff, there must be a baseline skill-set that is consistent throughout the entire team, from top to bottom. Have you ever had a seemingly simple task that only one person in your organization was responsible for and when they were out it just wasn’t done? Training allows you to ensure that your entire organization can work in cohesion and make sure everything gets done without being dependent upon one person.
4. Productivity is low
If you’re noticing a decrease in productivity, don’t be quick to blame laziness as the culprit. It’s quite possible that productivity isn’t currently at its highest because some of your systems are out of whack. This can happen easily over the lifespan of an organization as things get pushed to the side and missteps go unnoticed. Training can breathe new life into your employees and give them the extra guidance and motivation they need in order to revitalize their workflow.
5. Constant high turnover rate
It’s hard for managers and team leaders to admit when the fault lies within. Is the turnover rate within your organization consistent and high? Don’t shoot the messenger, but it’s possible that employees aren’t sticking around because they don’t feel a connection to the company. New employees, especially Millennials, value quality and comprehensive training when working within an organization. Company-wide training can show that an organization is committed to the betterment of their people both as individuals and as a team. Plus, if an employee has taken the time to go through training, it decreases the likelihood that they will walk away from the organization since they have already invested their time.
So whether you’ve already been contemplating initiating training for your team or you’ve recently started seeing red flags within your organization, don’t hesitate to dive into training before it’s too late. It’s much easier to nip these warning signs in the bud before anything too damaging comes to pass.