Mack Granite – Aug 2017 (Responsive)
This web-based responsive course smashes through any roadblock encountered when making product recommendations. Using the product (truck) as the teaching tool along with real customer conversation, this jazzing and fun course has expanded conversations and sales!
Process of Automation
Roll the dice, take a spin… where might you land and will you win? In this web-based training, every participant walks away a winner. We transformed systems training into a fun game; players go through “Key/Combo Basics Forest” and down into the “Valley of Running Inventory Reports,” over the “MyKeys Overview Mountains” and through the “Village of Managing Assignments” to earn “MyKeys to the Kingdom.”
If it’s happening on the big screen, it’s easy to create a lot of buzz! But most of our clients’ employees are working with much smaller screens — no movie star around and a lot tougher to build excitement. We focused on offering need-to-know content in an appealing format in this module that introduced associates to a brand-new system.
New System Deployment
Pass me the comics, would you? This course features a cast of professional characters who lead the learner through the basics of a new Home Loan Fulfillment platform. It gives a whole new meaning to the FUNny pages!
The Art of Making People Smile
This interactive game allowed learners to create Smile Artists one caller at a time. It used traditional game elements such as intuitive instruction, the ability to level up, badge awards, and competition to motivate and engage learners. Each of these components was built with sound instructional design concepts to increase the learners’ skill sets and competency in an innovative and non-traditional way.